FAQs

No — and anyone who guarantees that is lying to you. We can tell you whether cancellation appears possible based on the contract and the law, but the actual outcome depends on the company, how you follow the cancellation process, and other factors outside our control. What we guarantee is an honest, thorough analysis by a qualified attorney.

When you upload your contract, one of our contracts attorneys reviews it and makes a determination: based on the contract terms and applicable consumer protection laws, does it appear that cancellation is possible? The initial review gives you a yes or no — nothing else. It's completely free.

Yes. 100% free. No credit card required, no "shipping and handling," no tricks. Upload your contract, get your ticket number, and see your result. If you want the detailed full report with instructions, that's $9.99 — but the initial yes/no review is always free.

We guarantee your contract will be reviewed within a few hours maximum of submission. In most cases, it's much faster — except weekends and non-office hourse. Once your review is complete, you can check your result anytime using your ticket number.

The full report gives you:

• A clause-by-clause breakdown of your contract;
• A clear explanation of your cancellation rights under federal and state law;
• Step-by-step instructions on how to cancel;
• Pre-written letter templates to send to the company;
• State-specific consumer protection information relevant to your situation;
• Expected timeline for resolution.

We focus on consumer contracts — agreements signed by regular people, not businesses. This includes solar panel agreements, gym memberships, timeshares, cell phone plans, internet/ISP contracts, cable TV, home security systems, insurance policies, subscription services, and more. If you're not sure whether we cover your contract type, email us.

If our attorney determines that cancellation doesn't appear to be possible based on the contract terms and applicable law, we'll tell you that too. At that point, you haven't paid anything, so there's no loss. You can still purchase the full report to understand exactly why it can't be cancelled and whether there are any alternative options — but you're not obligated to.

Yes. Your contract and personal information are stored securely and are never sold, shared with third parties, or used for any marketing purposes. We only use your information to perform the review you've requested. See our Privacy Policy for full details.

Your uploaded contract file is stored securely for 48 hours to allow our attorneys time to review it and for you to access your results. After 48 hours, the file is automatically and permanently deleted from our systems. We do not retain copies, backups, or archives of your contract beyond this period. The only information we keep is your ticket number and the review outcome (cancellable or not cancellable) for our records.

The full report includes guidance on what to do if a company refuses to cooperate, including escalation paths, complaint agencies to contact, and information on disputing charges with your bank or credit card issuer. For complex situations requiring legal representation, we can connect you with attorneys who specialize in contract disputes.

After you submit your contract, you'll receive a ticket number (format: CB-XXXXXXXX). Bookmark the outcome page and enter your ticket number anytime to see your review result. We'll also email you when your result is ready.

Yes, but you need to submit the form with the contract holder's information (name, email, phone) and ensure you have their permission to share the contract with us. By submitting the form, you're confirming you have the right to do so.